CNO Financial Group Jobs

Optavise is hiring a Sr. UX Designer to lead the design of the customer experience for our cohesive suite of products and services. You will be a passionate advocate of great customer experiences for a variety of products used by consumers and human resources professionals. Understanding that a great customer experience is the sum of all the micro-experiences a user engages in with a brand, the Sr. UX Designer will support the strategy, goals, and objectives that will continuously enhance our digital properties and transform our customer experience.

This is your opportunity to align to the strategic vision of the overall customer journey to drive revenue, increase market share, and optimize audiences and investments.

As a Sr. UX Designer, your responsibilities will include:

• Lead the definition and design of the overall feel of the experiences in consideration of a multi-year customer experience roadmap

• Work on projects from inception to launch, performing tasks such as user analysis, requirements definition, conceptual design, interaction design and interface specification, training other designers as needed

• Work independently and in collaboration with other designers and digital leadership to produce concepts and prototypes for internal use, usability testing, and customer review

• Present multiple concepts and prototypes to business stakeholders (which typically include Directors and VPs) to solicit feedback and gain alignment on the design

• Evaluate and develop system-level design components that create a unified user experience across the digital ecosystem, providing solutions that improve experiences and not just a solitary feature

• Work closely with product owners to deliver high-fidelity prototypes for optimal, responsive, mobile-first experiences

• Collaborate with other system designers and the accessibility team to steer the overall direction and ensure inclusive design is upheld

• Initiate, lead and facilitate design discussions, workshops, and whiteboarding sessions

• Closely collaborate with the product management, business, marketing, and technology teams to understand business, technical, user requirements and dependencies

• Communicate designs, verbally and visually, to stakeholders and other team members

• Productively address and manage any feedback

• Provide clear documentation for designs and work with Agile teams through the implementation process, reviewing and ensuring designs are accurately executed

• Educate other designers, developers, and product owners on how to use company design system and evangelize the system

What you’ll need:

• Bachelor’s degree in Interactive Design, Information Technology or eight years’ experience as an equivalent

• Five years of user experience designer, user interface designer, or other equivalent title in web-based design and development

What will set you apart:

• Previous experience working in Agile delivery environments and omnichannel digital UX/UI design – native app design

• Knowledge of the employee benefits and the healthcare ecosystem

• Experience defining and managing a formal usability testing program for web, responsive mobile and native mobile apps

• Understanding of Web Content Accessibility Group (WCAG 2.0) compliance

This role is full time work from home (WFH), also known as Remote. This role can be performed from any US based location within the central or eastern time zone. Work cannot be performed from outside of the United States.

Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Philadelphia, Orlando and Milwaukee) have access to come into that Office up to 2 days/week, and are encouraged to come into the office at least twice per month.

Optavise is a trusted benefits partner for business owners and human resources professionals who work hard to build and maintain a healthy, happy workforce. Through Optavise’s cohesive suite of products and services, we guide employers and employees through their healthcare choices to help reduce costs and increase benefits engagement. We streamline administration for employers and educate employees about benefits and care options, making it easy for them to choose and use their benefits wisely. Optavise provides a first-of-its-kind benefits solution, including:

• Benefits administration technology for a streamlined enrollment process

• Customizable selection of voluntary benefits that employees want and need

• Year-round benefits education, communications and advocacy to inform and empower employees to become better healthcare consumers

• Expert resources, helping employees maximize their benefits and make more informed choices for themselves and their family members.

Our goal is to help people make good healthcare decisions. By simplifying administration and making benefits easier to understand, we help drive employee engagement and satisfaction, and save employers time and money.

Optavise is the worksite marketing brand of CNO Financial Group. CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ReqID: JR167028

Category: Information Technology

Job Type: Full-Time

Additional Locations: Carmel, IN; Atlanta, GA; Chicago, IL; Columbus, OH; Fort Worth, TX; Omaha, NE; Philadelphia, PA; Birmingham, AL; Milwaukee, WI