CNO Financial Group Technology Testing & Business Consultant-Remote in Central & Eastern Time Zone in Carmel, Indiana
Worksite is hiring a Sales Technology Testing & Business Consultant to participate in and/or lead efforts of initiatives to define and document business requirements, analyze business problems or opportunities and test and validate solutions. They work closely with the other Business Partners, Product Owners, developers and various stakeholders impacted by assigned initiatives. The role collaborates with business stakeholders and leadership to lead project scoping, requirements development, use cases, process flowcharts, risk assessment and mitigation and supplemental specifications as needed to attain the desired results. This role acts as a primary liaison between technical resources and business partners for large and complex issues and projects.
As a Sales Technology Testing & Business Consultant your responsibilities will include:
Lead and facilitate the design, analysis, recommendation, testing, and implementation of large and complex system or process changes.
Collaborate with leadership and business partners to drive analysis of existing processes to identify areas of improvement. Serve as a trusted advisor to numerous business partners and management across the enterprise supporting products, systems, and processes changes.
Create and analyze user stories, assessing the risks and impacts on current systems and processes and recommend appropriate actions.
Drive work with assigned business partners to identify opportunities, assess and compare information from various sources to draw conclusions, collaborate to develop alternate solutions, and take action considering constraints and probable consequences to attain optimal results.
Validate and monitor deliverables to ensure expected results are attained.
Communicate status, issues, and risks to business partners and leadership team.
Coordinate, train, and coach peers and business partners.
Support training needs based on system enhancements or implementations.
Collaborate with testing resources to: Create, execute, and review/validate test plans and results for large and complex projects; Oversee defect resolution; and research unexpected test results to identify root cause and ensure proper resolution.
The Sales Technology Testing & Business Consultant position is well-suited for you if you:
Know and understand large and complex process flows, supporting development of testing and defect processes.
Maintain knowledge and background in insurance products and support systems, preferably in Life/Health/Annuity lines of business.
Demonstrate advanced analytical and critical thinking skills.
Work successfully with cross-functional teams.
Manage time effectively and demonstrate ability to multi-task and balance multiple priorities.
Work with stakeholders to ensure understanding and usability of new functionality.
Communicate with all levels of leadership, including Senior Leadership to communicate status, results, and issues.
Identify opportunities, makes recommendations, and implements process improvements.
Lead, coach and train peers and business partners.
Facilitate retrospectives to validate quality, provide feedback to team, and improve processes.
Set the quality standard for delivery by enforcing product definition of ready and done (user story acceptance criteria), accept each story and features, participate in sprint reviews and integration demonstrations to showcase working software to customers.
Qualified candidates will have:
Bachelor’s degree in Business Administration, Computer Science, or another related field.
Minimum of five to seven years of work experience in a BA, SA, and/or QA/Tester capacity.
Solid experience with Microsoft Office, Jira, and other business-related software working as well as working in an Agile environment practicing Scrum.
Considerable knowledge of the organization’s processes and customer base to support process improvements, system enhancements, and product portfolio implementations.
At this time, CNO is not mandating its associates to be vaccinated against COVID-19 as a condition of employment. However, this is an evolving situation, in the future CNO may require its associates to be vaccinated as a condition of employment, subject to reasonable accommodations required by applicable law.
CNO Financial Group offices reopened in April 2022 and we will be pursuing a hybrid working model. Associates who live within a 60 mile radius of a corporate office (Birmingham, Carmel, Chicago, Philadelphia, Orlando and Milwaukee) will have access to come into that Office up to 2 days/week, and work from home at least 3 days/week. This role is full time work from home (WFH), also known as Remote. This role can be performed from any US based location within the central or eastern time zone. Work cannot be performed from outside of the United States.
CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.
We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.
At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.
Category: Information Technology
Job Type: Full-Time
Additional Locations: Chicago, IL; Philadelphia, PA; Orlando, FL; Birmingham, AL; Milwaukee, WI