CNO Financial Group Jobs

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CNO Financial Group IT Process Improvement Consultant-Finance, REMOTE from any US based location in central or eastern time zones in Carmel, Indiana

CNO Financial Group’s IT unit is hiring an IT Process Improvement Consultant to be accountable for financial stewardship as process improvement and growth efforts are executed across the IT organization. The candidate must understand the financial drivers of the CNO IT Organization and drive measurable improvement in IT processes while efficiently and effectively maintaining compliance with regulatory and company standards.

This is your opportunity to be a part of CNO’s journey to drive operational excellence to achieve Technology Happiness.

As an IT Process Improvement Consultant, your responsibilities will include:

  • Leverages process improvement standards to independently define and implement metrics and measurements to monitor and improve IT performance.

  • Act as point of contact between different departments within IT and relevant third parties to understand financial drivers and process constraints to establish/recommend improvement priorities.

  • Administer, implement, and govern IT financials and IT standards.

  • Partner with stakeholders to understand gaps and improvement opportunities that accelerate realization of business objectives

  • Coach, consult, and mentor teams on delivery approaches and the use of techniques to deliver results.

  • Define IT scorecards for internal and external stakeholders to provide meaningful status of IT performance.

  • Present information (metrics, scorecards, improvement plans) for the purpose of communicating information, gaining feedback, and ensuring adherence to established processes.

  • Maintain efficiency and quality in the work setting.

  • Provide leadership and be a substantial contributor to IT performance.

The IT Process Improvement Consultant position is well-suited for you if you:

  • Have experience in process improvement discipline, practices, and can show measurable successes

  • Have strong financial acumen

  • Possess strong ability to define and establish metrics and methods for governing process adherence

  • Are attentive to detail with strong analytical and critical thinking skills as well as a consultative mindset, to solve complex problems

  • Complete customer facing experience and presentation skills with leadership, key stakeholders, and service providers

  • Can build relationships at all levels within the enterprise with passion for being ‘one team’ throughout CNO

Qualified candidates will have:

  • Bachelor’s degree in related discipline required; or equivalent.

  • Five years of IT analysis, process improvement and/or project management experience.

  • Strong knowledge of IT operations including software development lifecycle, IT Service Management, and Agile practices.

  • Solid working knowledge of lean and other industry leading methodologies, approaches, tools and techniques.

  • Strong written and verbal communication skills to effectively convey ideas, issues, and status in both technical and non-technical terms to stakeholders and leadership.

  • Demonstrated experience using data to drive business decisions.

At this time, CNO is not mandating its associates to be vaccinated against COVID-19 as a condition of employment. However, this is an evolving situation, in the future CNO may require its associates to be vaccinated as a condition of employment, subject to reasonable accommodations required by applicable law.

This role is full time work from home (WFH), also known as Remote. This role can be performed from any US based location within the central or eastern time zone. CNO Financial Group offices reopened in April 2022 and is pursuing a hybrid working model. Associates who live within a 60 mile radius of a corporate office (Birmingham, Carmel, Chicago, Philadelphia, Orlando and Milwaukee) will have access to come into that Office up to 2 days/week, and work from home at least 3 days/week. Work cannot be performed from outside of the United States.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of Diversity, Equity & Inclusion (DE&I); Integrity, Customer Focus, Excellence, and Teamwork. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Philadelphia, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit

ReqID: JR166148

Category: Information Technology

Job Type: Full-Time

Additional Locations: Atlanta, GA; Austin, TX; Charlotte, NC; Chicago, IL; Columbus, OH; Houston, TX; Lexington, KY; Louisville, KY; Madison, WI; Omaha, NE; Philadelphia, PA; Virtual, GA; Virtual, IA; Virtual, MN; West Des Moines, IA; Orlando, FL; Birmingham, AL; Milwaukee, WI